Attract the best crew members and keep them happy so you make more money.
DO ANY OF THESE SOUND FAMILIAR?
Click on the arrow to learn how a formal training program can help solve each of these common landscaping company problems.
Having a formal training program for both frontline crew and management—especially one that recognizes new skills with a certificate or credential—will help you develop a positive workplace culture and a reputation as a “destination employer.” Not only will people want to work for you, but well-trained employees who are coached and mentored by well-trained supervisors/crew leaders are less likely to leave in the first place.
Up to 6% of a landscaping company’s revenue is spent repairing and replacing broken equipment. Well-trained employees know how to properly use their equipment to avoid premature wear and breakage. They can also be quickly oriented to new equipment when it arrives.
A formal training program is a proactive and positive way to ensure that work is done properly, safely and consistently. When your crew is properly trained, there will be fewer issues that escalate to the top, freeing you and other members of your leadership team to focus on building the business.
Well-trained crew members are more likely to do their jobs the right way the first time. It’s also more likely that customers will have the same experience, regardless of which crew members complete their job that day. In addition, well-trained supervisors/crew leaders will be able to address problems before they come to you. Consistent, high quality work and excellent communication are among the best ways to delight your customers.
Safety incidents do more than hurt your reputation—they hurt your bottom line by having a direct impact on your workers' compensation premiums. Formal training will teach your employees about the hazards associated with equipment and the correct way to complete their work to minimize the risk to themselves and others on the property, which will result in fewer incidents, fewer claims and lower premiums.
Formal training for your leadership team in coaching, motivating and communication will help you develop a positive workplace culture where people are more open and proactive about problems that may eventually cause them to leave you, giving you insight into what areas of your business need improvement.
Well-trained crew members will work more efficiently and make fewer mistakes, allowing them to complete jobs in less time. Well-trained crew leaders and supervisors will have the skills to motivate and coach their team members, increasing productivity and inspiring workers to come to work every day. When you formally train your crew, you decrease absenteeism due to poor morale and increase the number of people who can use specialized equipment and are cross-trained in all areas of your business.
A formal training program brings your new crew members up to speed, fast, because you aren’t relying on your crew leaders and workers to teach them while trying to complete their own work. If you put your training online, your new crew members can complete it prior to their first day on the job.
Formal training, especially when it is recognized with a certificate or diploma, is considered a workplace benefit. Formally training your landscape crews and leadership team will make them feel like you’re investing in their development as employees. People who feel valued are less likely to look for other opportunities.
A formal training program can help you increase the productivity of your existing team because there will be fewer mistakes, fewer customer service issues and greater efficiency on every job. If you still need to grow your team, having a formal training program makes you a more attractive employer because it’s proof you invest in your people.
Formal training, provided it is offered to every employee, helps ensure consistency in how work is completed because everyone is receiving the same messages about the “right” way to do things.
A new hire who is trained prior to starting work will be able to complete tasks independently much faster than a new hire who depends on co-workers and supervisors/crew leaders to teach them how to do their job. This eliminates some of the frustration and pressure that experienced crew members feel when a new member joins. They’ll see the new member as a contributor rather than a drain on the team.
Practically every problem in the landscaping business can be traced back to a people problem. We know, because we were landscapers long before we were developers of landscaper training software. Greenius was our answer—because we believe people don’t have to be a problem. They should be our solution. - Jay Murray, Greenius Founder & CEO of TLC Landscaping
Learn from leaders in the landscaping industry as they share, in their own words, how the Greenius training platform has helped safeguard them from losses and improve their company culture.
"After [an auto incident] we decided to make safety part of our culture. We purchased Greenius [and] implemented weekly tailgate safety and training meetings. Our company culture has changed and everyone places a large emphasis on safety. We shopped our workers compensation this year and submitted our safety program to the different carriers from whom we were getting quotes. Our overall rate was actually close to the previous year, even though our mod rate had increased drastically. We are proof that insurance companies care most about what you do to execute your overall safety and training program."
"The Greenius training system has become an important tool our managers use to help prepare our employees for work. They find this system easy to use and appreciate its organizational benefit. I believe we save time in the long run. We invest in our workers before they start their jobs, speeding up our orientation process. In some cases, it helps us exclude workers that are not a good fit for us."
"What has been very noticeable is the decrease in blunders and breakage of 2-cycle equipment. Every year there were at least two pieces of equipment that were fueled incorrectly, causing $500-$1000 in damage per incident. We haven’t had that in five years and we take it for granted that these things just don’t happen anymore. As far as our employees go, there has been a noticeable spike in morale and employee retention. People want to know they are working safely. They appreciate being trained and shown how things work, and feel like they're part of a team now that the environment is far less chaotic. For me personally, training is something I don’t worry about anymore [as Greenius] has given me peace of mind knowing it is being done. I'm able to turn my time and attention to other things; like getting more jobs, and running the company."
"Greenius has been part of our operation since 2010. It’s simple for us. In our hiring process after initial interviews, we assign the training videos we want them to see. We do not hire anyone unless they’ve completed them! It has made a big impact on who ends up working for us, and has reduced our employee turnover and the quality of employees. This is not an expense — it is an asset!"